AI & Medical-social: a digital assistant to refocus on people

15 July 2025
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Ai Social Care

In the medical and social care sector, professionals are faced with increasingly complex monitoring tasks and ever-growing administrative pressure. At Evolucare, we have designed artificial intelligence to support them in their mission: to accompany, listen and reassure.

With Imago, AI becomes a true assistant, allowing professionals to focus on what matters most: people.


Why integrate AI into the social care sector?

Contrary to popular belief, the social care sector is brimming with data: observations, personalised plans, assessments, exchanges between teams, etc. This is a significant amount of information, which requires great vigilance to ensure high-quality support.

When used properly, artificial intelligence can provide a concrete response to this challenge. It allows us to get to the heart of the matter more quickly, synthesise rich dossiers, and offer solid support to new professionals and experienced ones alike.

The idea is to facilitate access to information in a faster, more relevant way.
Damien LÉVÊQUE
IMAGO Product Marketing Director

Tools designed for the field

At Evolucare, AI does not replace humans: it assists them. Our features integrated into Imago have a clear goal: to reduce screen time and free up time for support.

Intelligent file summary

Professionals can now generate a quick summary of the key elements of a file, facilitating the arrival of new employees or the handover between teams. AI extracts essential information to ensure smooth handling without wasting time.

« As a new professional, how can I quickly obtain essential information about the person I am supporting? This is where AI becomes invaluable. » – Damien Lévêque

Assisted content rewriting

Imago’s AI can rephrase, correct or enrich the content entered. The aim is to improve document readability, limit errors and enhance the value of professionals’ work while freeing them from the constraints of form.

Decision support and coordination

By identifying weak signals or connecting scattered pieces of information in a file, AI becomes a management tool, particularly for managers and coordinators.

An assistant, not a replacement

Damien Lévêque insists: AI should never replace human relationships. It is there to support professionals, never to replace them.

This positioning is essential in a sector where people are at the heart of every action. AI does not make decisions. It guides, enlightens, saves time – and leaves professionals in control of their work.

A response to administrative overload

The social care sector is currently facing an increase in regulatory requirements and seizures. This has a direct impact on the time available for human interaction.

« Administrative tasks and time spent using the tool must be limited. Professionals must have as much time as possible to spend with the people they are supporting. » – Damien Lévêque

This is where AI provides relief: automatic summaries, assisted data entry, redesigned ergonomics… all levers that can be used to cope with increasing workloads.

Expected benefits for the social care sector

The integration of AI into Imago is currently being designed, with a focus on real-world applications. Through discussions with our partners and users, several key benefits have already been identified as priority objectives:

  • Time savings for field teams, thanks to automatic summaries and reduced data entry,
  • Better continuity of care, by facilitating communication between professionals,
  • Enhanced professional writing through writing assistance tools,
  • Reduced risk of errors and better interdisciplinary coordination.

These prospects are part of our vision of a smarter, but above all more human, digital world, to strengthen the bond between professionals and the people they support.These prospects are part of our vision of a smarter, but above all more human, digital world, to strengthen the bond between professionals and the people they support.

AI at the service of social engagement

Imago is aimed at those who work with the most vulnerable members of society on a daily basis. In this context, Evolucare promotes a responsible vision of AI that is human-centred, respectful of professional autonomy and fully at the service of users.

« The aim is to save professionals time, reduce errors and strengthen the quality of the relationship with those receiving support. » – Damien Lévêque

By reducing mental load, facilitating analysis and improving communication, our AI contributes to better quality support… and greater peace of mind for teams.
 

Conclusion

Artificial intelligence in the social care sector should not be a luxury or an additional constraint. With Imago, Evolucare proves that it can be a concrete, pragmatic and humanistic asset. AI designed to relieve, clarify and do what digital technology should do: serve the women and men who are at the heart of the medical and social care sector.