DU – CPS
How Imago is transforming the practices of professionals in the Child Protection sector
In a context where the needs of Child Protection structures are constantly growing, digitisation appears to be an essential solution for improving the management and monitoring of children in care. With this in mind, Evolucare has developed Imago, a software programme designed to meet the specific challenges of medico-social establishments and, more particularly, associations and structures dedicated to Child Protection Sector (CPS).
A sector under pressure, in search of optimisation
Child protection in France is a complex and rapidly changing sector. The management of minors in care, whether they are entrusted to social children’s homes, in foster care, or taken care of by home education measures, relies on a multitude of actors: educators, social workers, psychologists, magistrates, etc.
One of the main challenges facing the sector is the administrative burden weighing on these professionals. Each child monitored is the subject of regular reports, careful management of visiting rights and court hearings, as well as precise educational and medical monitoring. In addition to this, there is a wide disparity in the tools used, with some organisations still operating largely on paper or poorly adapted Excel files. Indeed, for associations and establishments, the financial challenge is a major issue. Many organisations, especially small local associations, have limited budgets and struggle to invest in high-performance digital tools.
Imago: a tool designed for the needs of Child Protection structures
Developed by Evolucare, Imago is a software solution that centralises all the data essential for monitoring children in care. Its added value is based on several key features:
- A single file per child, accessible to the various professionals according to their access rights, guaranteeing complete traceability of educational, medical and social follow-up.
- A collaborative logbook, where educators, psychologists and social workers can document the child’s progress, incidents, appointments and psychological observations.
- Advanced management of visiting rights and court deadlines, making it possible to anticipate and organise times for exchanges between children and their families.
- Integration of individualised support plans, facilitating the adaptation of care to the specific needs of each child.
- An intuitive and ergonomic interface, making it easier for users to get to grips with the tool and reducing the time spent on it.
A response to regulatory and legal obligations
For several years now, the regulatory framework has required CPS organisations to better document their actions. The french Digital Ségur program, in particular, encourages medico-social organisations to adopt digital solutions to ensure better monitoring and traceability of pathways.
A crucial challenge for educators is to provide accurate and objective assessments to the magistrates in charge of decisions concerning children in care. Thanks to the structuring of information in Imago, they can monitor the evolution of each child’s social skills and behaviour, thus facilitating the presentation of detailed and reasoned reports to the judicial authorities.
Imago’s advanced features enable the efficient management of court deadlines, visitation rights and quarterly evaluations, guaranteeing care in accordance with legal requirements and facilitating communication between child protection actors.
A concrete impact on the field
Nicolas Raulais and Ismane Grelée explain that the adoption of Imago within the CPS structures allows:
- Administrative time savings: a reduction in the time spent on documentation.
- Better coordination of teams thanks to secure information sharing.
- Reduction of errors and oversights in the monitoring of judicial and educational deadlines.
- Easier management for school principals, with dashboards offering an overview of ongoing monitoring.
Towards a generalisation of digital solutions in public transport?
With the rise of digital technology and the need to improve childcare, it is likely that the use of tools such as Imago will become more widespread in the coming years. The gains in efficiency, coordination and quality of care argue in favour of a digital transformation of the sector.
‘Today, digitising processes in Child Protection is not just a technological choice, it is a necessity to guarantee quality support for the most vulnerable young people,’ concludes Nicolas Raulais.
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