DU – AHI
The Reception, Shelter and Social inclusion sector plays a fundamental role in caring for people in highly precarious situations. These organisations support a diverse clientele: the homeless, asylum seekers, victims of violence, and individuals suffering from chronic illnesses.
In a context where coordination between actors and management of pathways are essential, digital solutions are becoming indispensable. It is in this dynamic that Evolucare Imago is positioned as a strategic tool for associations and social structures.
A sector facing complex challenges
In France, social establishments are organised into three main groups:
- Migration route and regularisation: support for asylum seekers and undocumented migrants.
- Emergency accommodation, stabilisation and integration: support for marginalised groups, people in trouble with the law and women who are victims of violence.
- Supported housing: support for people experiencing difficulties in accessing housing and avoiding eviction.
Each organisation must provide individual support and effective traceability of the courses.
Imago : une réponse adaptée aux besoins du secteur AHI
The Imago software is a key solution to meet these challenges. It enables AHI organisations to effectively manage user pathways and optimise their day-to-day operations. Its features include:
- Personal User File: centralisation of data and precise monitoring of accompanied persons.
- Activity management and accommodation management: real-time display of availability and optimal organisation of reception.
- Invoicing and budget monitoring: management of financial aid and budget forecasts.
- Integrated document management: secure storage and sharing of administrative documents.
- User portal: personalised access for users to facilitate procedures.
- Appointment reminders by text message and email: improved monitoring and communication.
An intuitive and scalable solution
Noemi Lampe-Vallée emphasises the importance of the software’s ergonomics: ‘Social workers are used to using digital tools, but they need intuitive solutions that save them time, not the other way around. Imago is designed to meet this requirement.’
Other developments are underway to enhance the user experience and meet the specific needs of the AHI sector:
- A mobile application to simplify access to data on the move.
- Budget management tools to help users prepare for their integration.
- Improvements to the regularisation and asylum application processes.
Towards a digital transformation of the social sector
With the upcoming arrival of new french regulations in 2026, the adoption of high-performance digital solutions is becoming a priority. Imago is already positioning itself as a key player in this digital transformation. The establishments that have deployed it are seeing a significant improvement in their organisation and better coordination between the various stakeholders..
Conclusion
Imago is not just a management tool, it is a genuine support solution for those working in the social care sector. By addressing the issues of traceability, efficiency and information sharing, it helps to enhance the effectiveness of social workers and improve the support provided to users.
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