Post-op remote monitoring with Evolucare and Calmedica

19 November 2024
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Evolucare Calmedica Telesuivi

Evolucare and Calmedica: an alliance to revolutionise post-operative monitoring and lighten the daily burden on carers

At a time when healthcare establishments are constantly seeking to optimise the care process and lighten the workload of professionals, Evolucare and Calmedica are combining their expertise to meet these challenges with an integrated post-operative remote monitoring solution. This partnership marks a turning point in the management of post-operative patient follow-up, facilitating the work of carers and improving the patient experience throughout their care pathway.

Remote medical monitoring and post-operative follow-up: a response to the challenges of critical care

The critical care sector, particularly operating theatres and anaesthesia departments, faces many challenges. These include the need to maintain a high quality of care while responding to organisational constraints and optimising the occupation of operating theatres. Healthcare professionals have to manage a growing number of patients in often tense conditions, while guaranteeing patient safety and well-being. In this context, post-operative follow-up is becoming an essential issue.

Thanks to the integration of Calmedica’s MemoQuest within the Evolucare Save software suite, healthcare institutions can automate the monitoring of their patients at every stage of their care. MemoQuest uses a conversational SMS interface to support patients before and after surgery, ensuring they are well prepared and can provide post-operative feedback in a simple and accessible way.

By integrating MemoQuest into Evolucare Save, we’re not only improving the efficiency of care teams, we’re also putting patients at the heart of their own care pathway. Our objective is clear: to facilitate post-operative follow-up while freeing up time for carers. It’s a real step forward for everyone involved in healthcare.
François Potevin
Critical Care Marketing Director, Evolucare

Collaboration focused on user needs

By combining Evolucare and Calmedica technologies, this partnership places the needs of patients and healthcare professionals at the heart of its approach. MemoQuest offers patients seamless interaction via SMS, enabling even the least tech-savvy people to answer follow-up questions. This ease of access is crucial to guaranteeing continuous monitoring with a high interaction rate (over 90%), which is a guarantee of effectiveness for outpatient post-operative monitoring.

MemoQuest is a simple but powerful monitoring tool that frees carers from administrative tasks while ensuring optimum continuity of care for each patient. The time saved is significant, and feedback from users indicates that this solution is ideally suited to today’s critical care requirements.
Anne-Laure Vivies
Critical Care Partnerships Manager, Evolucare

The benefits of this solution are twofold: firstly, patients feel supported and can easily share their state of health and level of comfort; secondly, carers receive feedback in real time, enabling them to quickly identify patients requiring additional care.

MemoQuest and Evolucare Save: functionalities to optimise the care pathway

The integration of MemoQuest into Evolucare Save provides key functionalities that facilitate the management of patient care and optimise the use of resources in healthcare establishments.

1. Automated patient preparation

MemoQuest automatically sends reminders of appointments and personalised pre-operative instructions, making it easier for patients to prepare for their operation. They receive all the information they need to arrive at their appointment with peace of mind, reducing last-minute cancellations and improving attendance rates.

2. Ongoing post-operative monitoring

Once the operation is complete, MemoQuest monitors patients on an ongoing basis, asking them regular questions about their state of health, their pain and their level of satisfaction. This monitoring is automated and personalised according to the operation performed, ensuring that every patient is monitored, even outside hospital. This enables carers to react quickly if a patient reports abnormal symptoms or significant post-operative pain.

3. Managing cancellations and reallocating slots with MemoSwap

One of the innovative features provided by this partnership is the MemoSwap module. This option makes it possible to identify vacant slots in the event of cancellations and reallocate them to other waiting patients. In this way, MemoSwap maximises the use of operating theatres, reducing waiting times and optimising operating theatre occupancy. This flexibility is particularly useful in resource-constrained environments.

4. Data security and compliance

All exchanges via MemoQuest are secure to guarantee the confidentiality of patient health data. Evolucare and Calmedica are fully committed to complying with the strictest security and confidentiality standards, in line with the RGPD and national healthcare standards. This enhanced security helps to create a relationship of trust with patients, who know that their information is protected at every stage of their healthcare journey.

A measurable impact for establishments and carers

By automating patient follow-up using MemoQuest, healthcare establishments can lighten the administrative burden on carers and guarantee complete follow-up for each patient. By improving the fluidity and efficiency of the care process, Evolucare and Calmedica are making a direct contribution to patient satisfaction and reducing stress for medical teams.

Improving outpatient post-operative follow-up is also a key factor in reducing readmissions. By enabling carers to intervene quickly in the event of complications, MemoQuest promotes better management of potential complications and helps to reduce the healthcare costs associated with readmissions.

Conclusion : un partenariat pour un système de santé plus humain et efficace

The partnership between Evolucare and Calmedica embodies both companies’ commitment to patient-centred medicine and a modernised healthcare system that meets the needs of institutions and carers alike. By automating and simplifying post-operative follow-up with MemoQuest, Evolucare Save is creating a care environment where patients feel cared for, and where carers can spend their time on what really matters: care.

Ne are committed to supporting healthcare professionals and improving the patient experience. Through this alliance with Calmedica, we are providing a complete solution that transforms the care pathway, making interactions more human and processes more efficient.
François Potevin
Critical Care Marketing Director, Evolucare

Through this collaboration, Evolucare and Calmedica are paving the way for patient monitoring that is more fluid, more intuitive and, above all, more respectful of the time and effort of carers.

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